Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly to us, including account information (name, email, password), payment information for subscriptions, and the problems and queries you submit to ChatQLM for processing.
2. How We Use Your Information
We use your information to provide and improve the ChatQLM service, process transactions, send service-related communications, and ensure the security of our platform. We do NOT train our models on your specific problems or solutions.
3. Data Security
All data transmitted to and from ChatQLM is encrypted using industry-standard TLS encryption. Your computation requests and results are encrypted end-to-end. We implement robust security measures to protect your data from unauthorized access, alteration, or destruction.
4. Data Retention
We retain your account information for as long as your account is active. Computation history is retained according to your subscription tier's storage limits. You may request deletion of your data at any time through our account deletion process.
5. Third-Party Services
ChatQLM utilizes third-party quantum computing hardware providers (such as D-Wave and IonQ) to process certain computations. These providers are bound by strict data protection agreements and do not retain your computation data beyond the processing period.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may export your data at any time. You can opt out of marketing communications while continuing to receive service-related notifications.
7. Cookies and Analytics
We use essential cookies to operate the Service and analytics cookies to understand how users interact with ChatQLM. You can control cookie preferences through your browser settings.
8. Children's Privacy
ChatQLM is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
9. Contact Us
For privacy-related inquiries, please contact us at support@superq.co or visit our contact page.